Our first Next Gen Insurance Leader Award Winner, Emma Matteson's essay tackled how we can use data analytics to capture better risk insights and reengineer the claims process
With the world very recently thrown into a blur from a global pandemic, Simon Bogli explored the potential impacts of coverage when an infectious disease has been declared a pandemic. Many of his views played out in the years to come!
Benjamin Briscoe took a look at how during times of uncertainty, the insurance industry could remain proactive to external threats and opportunities. Ben's essay takes you on a journey across the modern day insurance landscape and as far back as the 17th century.
Insurance professionals are increasingly dependent on emerging technologies and data sources to drive efficiency, enhance cyber security, and respond to customer needs. Vicky's essay was timely, exploring how the industry can strike the right balance between digitisation whilst maintaining a human element.
The battle for consumer trust is a fight the insurance sector has been losing for decades, and the findings of recent investigations into the sector are blows to an industry already down. Rachel explores one of the key pillar's in insurance, trust!
The future of work is rapidly changing, with flexible working arrangements and evolving employee expectations becoming the norm. Stephen explores how a gig economy-inspired platform could stabilise the workforce, reduce burnout, and retain talent when demand surges.
