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How does your organisation nurture early-career talent?

At Liberty, we take a long-term view in our approach to developing talent, understanding that our future success hinges on nurturing the next generation of leaders. Our commitment to building genuine relationships—both within our teams and with our clients—is foundational to our philosophy. We want all our employees to feel valued and empowered to make a meaningful impact.

What initiatives or programs are in place to support professional growth?

We provide a comprehensive onboarding program that immerses new employees in our culture, values, and operational processes. This includes a cultural induction day focused on our history, business units, and integrated approach, as well as pairing new joiners with a buddy for guidance. We prioritise employee wellbeing and inclusivity through wellness initiatives, health webinars, community groups, and perks like office massages and generous parental leave policies. Our commitment to professional development includes extensive training, mentorship opportunities, and support for career advancement.

We encourage community engagement by inviting employees to participate in volunteering events and initiatives that align with Liberty’s mission to help others live safer, more secure lives. Regular feedback and recognition are key components of our culture; our Shine program celebrates everyday achievements while fostering collaboration through inclusion and wellness groups. Together, these efforts create a supportive workplace where employees can thrive and contribute to our collective success.

What advice do you give to your younger team members entering the industry?

To our younger team members entering the insurance industry, our advice is simple: build your network. Insurance is fundamentally a relationship business, and forming connections, internally and externally, is vital for your future success. Stay curious, embrace new technologies, and take control of your personal development.

Why is supporting young professionals important to your business?

We believe that supporting young professionals is essential for building our future workforce and leadership. Fresh ideas and perspectives from emerging talent are critical to our ongoing success and innovation.

We are excited about the potential of our young professionals and are committed to providing the resources and support needed to thrive in this industry.

Marsh recognises that networks are a critical foundation for a successful and enjoyable career in the insurance industry. We provide support to young professionals both within Marsh, and across the broader industry, to build and strengthen those networks early.

At Marsh, we understand that building networks is essential for a rewarding and successful career in the insurance industry. That’s why we support young professionals, both within our company and throughout the wider industry, helping them to create and enhance those important connections from the start of their career.

Within Marsh we offer the following initiatives:

• New Joiners: The Marsh Launchpad Program supports young talent in their first 12 months of employment. The program provides opportunities to build networks across the Pacific region and broadens their understanding of the many facets of Marsh and the career opportunities available in the organisation.

• Early Career: The Rising Professionals Network connects young professionals across the Marsh McLennan organisation, by providing a connection hub, hosted events, and an annual mentoring program where colleagues can be partnered with a senior mentor across the enterprise.

New joiners and our wider early career group can enjoy a fantastic range of global development activities and opportunities to connect with peers from different regions.

Within the industry we support:

• Through sponsorship of YIP’s in Australia and New Zealand, we enable young professionals to connect and build their networks.

• Through sponsorship of the ANZIIF Rising Stars events across Australia and New Zealand, to support the professional development of young talent.

How and why Flynn is a rising star

Flynn is regarded as a rising star for both his strong performance in complex insurance litigation and his active involvement in firm and community initiatives, including the LGBTIQ+ & Allies Network, Pride in Law, and Refugee and Immigration Legal Service (RAILS). A finalist in the Insurance category at the 2025 Lawyers Weekly 30 Under 30 Awards, Flynn has delivered exceptional results for insurer clients in high stakes matters across a broad range of issues. His dedication extends beyond his legal practice, playing a key role in D&I initiatives, pro bono work, and legal education, demonstrating a well-rounded commitment to both the legal profession and the broader insurance industry.

How has BN supported Flynn in his journey

At BN, we’ve supported Flynn’s growth by providing access to complex and challenging matters, close mentorship from senior lawyers, and opportunities to collaborate across practice groups. He has also benefited from our learning and development initiatives, which include structured pro bono opportunities, such as his secondment with RAILS, where he provided legal assistance to asylum seekers on a weekly basis. Flynn’s involvement in internal initiatives, including our LGBTIQ+ & Allies Network and legal education resources like the Current Awareness Alert, has been actively encouraged and resourced. We’re proud to foster an environment where emerging talent like Flynn can thrive professionally while also contributing meaningfully to the community

“I am extremely grateful to be able to work in such a supportive environment at BN, where I am able to learn and develop my skills in the critical early years of my career.“

– Flynn Harch

Insurance Advisernet is passionate about supporting young professionals as they build their careers in the insurance industry. We believe the future of our profession depends on developing confident, capable people who are empowered to grow, learn and lead.

 Young professionals can join IA as employees of existing Authorised Representative practices or, where they have sufficient experience and resources, they can start their own business.  Either way, we offer support and mentoring through a variety of mechanisms.

Everyone within our network has access to our exclusive myLEARNING platform, offering CPD-accredited training across a wide range of topics including technical insurance knowledge, leadership skills and business development.

 For those ready to take the next step, our Accelerator Program builds leadership capability, culminating in a strategic business presentation to our Board.  We also partner with LMI College to help our people achieve formal qualifications, providing a clear pathway to further their professional standing.

 Our national Professional Development Days, regular webinars and networking events give young professionals the opportunity to build connections across our network, learn from industry experts and engage with peers in a supportive environment. We are also proud Platinum Sponsors of Young Insurance Professionals (YIPs), reinforcing our commitment to growing and supporting the next generation.

We have seen many young people join our network and go on to build successful careers, stepping into leadership roles or establishing their own businesses as authorised representatives. This is a clear reflection of the supportive culture we have created, one where people are encouraged to back themselves, be curious and take advantage of every learning opportunity.

 Our advice to those starting out is simple, ask questions, build relationships, and be open to learning from every experience. The insurance industry offers incredible variety, meaningful work and long-term career opportunities. We are proud to help the next generation thrive.

Our purpose is to improve the wellbeing of New Zealanders – and that starts with the wellbeing, growth, and success of our people.

Insurance isn’t always seen as the most exciting career choice for young professionals, but at Ando, we’re challenging that perception. By building a culture where people at all stages of their career can do meaningful work, grow their capability, and be part of a team that makes a real difference, we’re showing how rewarding a career in insurance can be.

Career growth isn’t a ladder – it’s a jungle gym.

Traditional career pathways don’t always reflect how people learn, grow, and evolve in today’s world. That’s why we focus on helping our people build the skills, confidence, and mindset to navigate their own unique career journey – whether that means moving up, across, or into something entirely new.

Through our Own Your Growth initiative, people are encouraged to take ownership of their development by exploring their vision for the future, understanding their strengths, and building the skills they’ll need to thrive in a world shaped by rapid change, digital transformation and AI.

We’re proud of the many different growth stories at Ando – from a team member who started in our Partner Channel and is now growing their career in Data & Business Intelligence, to another who moved from Claims to become a Process Change Specialist, helping to shape how we work across the business.

And of course, we also celebrate those who choose to deepen their expertise in their chosen field or step into leadership roles.

Learning and development is positioned as a way to enable performance and enhance experiences – not just deliver training. 

The focus is on building the mindset, skills, and confidence people need to thrive, whether they’re starting out, expanding their expertise, or stepping into leadership.

Early-career talent is supported through initiatives like Learning Champions – experienced team members who buddy up with new starters to provide hands-on support, share their knowledge, and help new team members build connections across the business.

Professional growth is further encouraged through Australian and New Zealand Institute of Insurance and Finance (ANZIIF) qualifications, structured learning pathways on our learning platform, and practical tools like the Personal Compass, designed to help employees reflect on their values, strengths, and goals.

Supporting young professionals is critical to the future of our business. 

Fresh thinking, curiosity, and diverse perspectives are what keep us and the insurance industry –moving forward. We encourage our younger team members to be bold, ask questions, and challenge the status quo.

If there’s one piece of advice we’d offer to anyone starting out, it’s this: you don’t have to follow someone else’s path.

Stay curious, say yes to opportunities – even the unexpected ones – and trust that every step you take builds your unique story.

• Tell us a bit about your company and its role in the insurance industry.

NZI is Aotearoa New Zealand’s longest-standing insurance brand. For over 165 years, we’ve been supporting Kiwi businesses through the good, and the bad. We do more than just provide insurance. We actively work with businesses to help them manage their risks and provide them with tailored support. We are an intermediated brand, part of the IAG group, and New Zealand’s leading commercial insurer.

• Why do you choose to support YIPS, and what does it mean to your organisation?

I think it’s vital we continue getting young talent into the insurance game. The work YIPs do to support growth and development for young insurance professionals is outstanding, and NZI is proud to back this organisation and be an active part of the YIPs community.

I tried a few different pathways before landing in the insurance industry, and honestly, I wish I’d found insurance earlier. It’s such a unique and fast-paced industry, with a huge variety of roles and opportunities.

• What advice would you give to young professionals looking to grow in the industry?

Embrace the constant change, say ‘yes’ to new opportunities whenever you can, and don’t be afraid to ask for help or guidance.

It’s a small industry so building your profile is one way to learn and grow. You never know who you may work for in the future or who may one day work for you! Hard work and a great attitude will get you everywhere in my book.

• Are there any upcoming initiatives, events, or projects from your company that you’d like to share with our audience?

One thing I’m proud of is our recent launch of NZI Roadside Rescue for light commercial vehicles insured with NZI. There is nothing our customers need to do or pay to receive this breakdown service – it’s now automatically included in their cover – and you may have heard our cool new ads on the radio promoting this offering!

This is all part of our broader plans to provide our customers with more than insurance, by providing them with value-add services that help reduce their risk.

5.    How does your company support professional development and career growth?

NZI offers a variety of mentor programmes, development courses, and learning tools. We’re a proud YIPs sponsor and encourage our people to attend events whenever they can. As a leader I also encourage people to work across our industry, explore underwriting, broking, claims etc and grow your skills and connections along the way.

I have been lucky to work in three cities in NZ, have a variety of roles across the industry, attend industry events, conferences, and many development opportunities. I am so grateful for the personal and professional growth the insurance industry has provided me. Even as I am closing in on 20 years in the business, I am still challenged, learning and love what I do every day.

• Tell us a bit about your company and its role in the insurance industry.

Liberty Specialty Markets (Liberty) has been in the Asia Pacific region for 25 years.

As part of the Liberty Mutual Insurance Group, we take a long-term view and are wholly devoted to our policyholders and broker partners. We prosper together by unlocking opportunities which deliver shared success – we call it “for mutual advantage”.

We partner with insurance brokers to bring value and solutions to 26,000 of Australia’s most significant business and government organisations – helping them protect what they earn, build and own. This includes 81 of the ASX100, right through to small privately owned businesses. Find out more at libertyspecialtymarkets.com.au

• Why do you choose to support YIPS, and what does it mean to your organisation?

We have been a sponsor of YIPs for five years because Liberty has had staff members involved in leadership and committee roles within YIPS. We take the approach that we like to support industry groups that our staff are investing personal time in, and we want to support their efforts to help improve the industry.

• What advice would you give to young professionals looking to grow in the industry?

Stick to the basics – for example stay educated as the industry is constantly evolving and develop strong relationships. Building trust and long term relationships is so important, be client centric always putting your client’s needs first and understanding risk whether that is underwriting, claims or broking.

• Are there any upcoming initiatives, events, or projects from your company that you’d like to share with our audience?

Last year we celebrated 25 years in the Asia Pacific region and as part of that we put together 25 Perspectives from across all areas of our business. From videos, to animations, to interactive PDFs sharing insights from claims, underwriters and market leaders. We encourage you to have a look here.

If you’d like to be added to our distribution list to find out more about events, projects, thought leadership and more send us at email here.

• How does your company support professional development and career growth?

At Liberty, we are committed to fostering professional development and facilitating career growth for all our employees. Our sophisticated induction programme ensures new team members start their journey equipped with the knowledge and skills they need to succeed. We offer robust technical and non-technical training, tailored to meet diverse learning needs and support continuous improvement.

We believe in empowering our staff through development planning and objective setting, helping individuals chart clear pathways to achieve their career aspirations. Promotion from within is a core principle, and we actively advertise career opportunities internally to ensure our team members have access to new roles and challenges.

Furthermore, our External Study Programme supports ongoing education with study leave options and financial assistance, enabling employees to pursue further qualifications while balancing their professional commitments.

• If you could describe your company’s culture in three words, what would they be?

Respect, inclusivity and collaborative

• What’s one trend or change in the insurance industry that you’re excited about in 2025?

Customers now expect a more digital experience, personalised offerings and greater transparency from their insurers. Even though this requires a significant investment, the greater transparency builds trust between insurer and client.

• How can YIPS members engage with your company (career opportunities, networking, resources, etc.)?

YIPs members can connect with us through multiple channels to explore career opportunities and engage with our vibrant community. Our LinkedIn Life page offers insights into our company culture and highlights job openings, allowing you to stay informed about career possibilities.

Additionally, Liberty’s website provides comprehensive information on our culture and the benefits of joining our team. We welcome networking opportunities and encourage YIPs members to engage with us to learn more about the resources and support we offer for professional growth.

Why do you choose to support YIPs, and what does it mean to your organisation?

Marsh supports YIPs in helping develop future generations of industry talent. As part of our contributions to support future industry talent, we are proud sponsors of YIPs across New Zealand and Australia, as well as the ANZIIF Rising Stars events in both countries. We value the work YIPs does in creating an accessible platform for early career talent across the industry to connect in meaningful ways.

What advice would you give to young professionals looking to grow in the industry?

“Find opportunities to build your network, both within your organisation and across the industry, and prioritise time for personal development on a regular basis. Growth doesn’t always need to be about moving ‘up’ – seize opportunities to take on any stretch assignment or new challenges in your existing role that will expand your capabilities and skill set.” – Toni Ferrier, President, Marsh New Zealand

Are there any upcoming initiatives, events, or projects from your company that you’d like to share with our audience?

We launched a new initiative this year to support the success of early career talent joining our organisation. As part of the Marsh Launchpad programme, new joiners are connected with a peer network across the Pacific region and meet on a regular basis in their first year of employment to build their knowledge of the organisation and their professional development skills.

How does your company support professional development and career growth?

Marsh provides multiple channels for colleagues to continually develop, including access to a vast library of on-demand learning, and virtual and in person workshops offered locally and globally covering a broad range of topics. Most recently, we launched a learning academy to help colleagues improve their digital capabilities. Future academies will focus on developing a leadership mindset, client-centricity, and getting to know the Marsh McLennan business. Colleagues are encouraged to undertake further professional study to attain industry-relevant qualifications.

How can YIPS members engage with your company (career opportunities, networking, resources, etc.)?

Marsh always has a wealth of career opportunities available, listed on the careers site. Look out for an event we will be running with YIPs later in the year too!

• Tell us a bit about your company and its role in the insurance industry.

At Ando, we believe insurance should be less complex, less stressful, and more transparent for New Zealanders. We believe that insurance is built on relationships, not transactions. That’s why, since we opened our doors in 2016, we’ve built our business on people, partnerships and trust. We do everything we can to create better insurance experiences for all our customers. Our goal was to build a fantastic team of people to make sure our customers receive the best possible service, coverage and outcomes at claims time.

Most of our shareholders are leaders in the business, and many are recognised as leaders in the New Zealand insurance industry.

• Why do you choose to support YIPS, and what does it mean to your organisation?

It’s important that our staff have the opportunity to meet and interact with other like-minded people in the industry, particularly those that are new to the industry. YIPs has always been incredibly inclusive and encourages networking and relationship building through so many fun and educational events. We also acknowledge how important it is to equip those new to the industry with the skills and relationships to succeed.

• What advice would you give to young professionals looking to grow in the industry?

Question everything. The environment we are operating within is changing rapidly – from the impact of climate change to the opportunities technology presents to create better customer

experiences and efficiency. But never forget that we are people dealing with people, so above all else, developing outstanding interpersonal skills is paramount.

Build your networks, you never know when you might need advice or guidance from someone. We can all learn from the specialist expertise and experience of an industry colleague. Take advantage of every opportunity you can to meet people and network.

Show genuine interest in people and the industry.

• If you could describe your company’s culture in three words, what would they be?

Entrepreneurial – we have a challenger spirit. Our founding principles — focused on people first (staff and customers) — remain our core driver today. We resist corporate thinking and make fast decisions to maintain the growth momentum we’ve had from the start.

Empowering – being open and inclusive, there’s no room for egos at Ando and that includes our leaders. Our leaders understand that they don’t have all the answers themselves, are open to suggestions and are approachable and accessible to the team.

Engaging – we’re open and accessible, whether that is internal across staff or externally with our brokers and customers.

• What’s one trend or change in the insurance industry that you’re excited about in 2025?

We’re excited about the continued use of technology to drive better customer experiences. Clever technology and data analysis helps simplify processes and improve efficiency to free up our people to build strong personal relationships with our customers. We see this as the single most important industry change over the next five years. Our industry leading Gradient Portal for claims is a great example of this and we are continuing to invest in its ongoing development as we push on towards our goal of becoming the best claims service in the industry.

• How can YIPS members engage with your company (career opportunities, networking, resources, etc.)?

https://careers.ando.co.nz/ has all our current opportunities.

Tell us a bit about your company and its role in the insurance industry.

Emergence is an award-winning underwriting agency specialising in innovative cyber insurance solutions.

Operating in Australia and New Zealand, we are dedicated to protecting businesses and families from growing cyber and digital risk.

Combining comprehensive coverage with real-time risk management, 24/7 in-house incident response, and expert cyber advisory services, Emergence offers a smarter approach to cyber insurance.

Our policies are designed to be simple and accessible, empowering brokers to guide clients in managing cyber risks effectively.

This approach provides robust protection against financial, commercial, and reputational risks, helping clients navigate the complexities of an increasingly interconnected world.

Why do you choose to support YIPS, and what does it mean to your organisation?

Emergence is new to the New Zealand market, but cybercrime is not—it’s one of the fastest-growing risks for businesses in the country.

We see YIPs as a fantastic platform to connect with the next generation of insurance professionals who could thrive in the cyber underwriting and business development space. Our partnership is an opportunity to raise awareness of cyber threats while fostering fresh talent in this evolving field.

What advice would you give to young professionals looking to grow in the industry?

Be open-minded. Say yes to new opportunities.

Joe, one of our team members, transitioned from broking to underwriting with no prior experience in the field. He took the leap, was willing to try something new, and we fully supported him in that journey. The insurance industry offers a vast array of career paths, and sometimes the best way to grow is to put your hand up and dive in.

Are there any upcoming initiatives, events, or projects from your company that you’d like to share with our audience?

In 2025, Emergence will continue driving cyber risk awareness through seminars, thought leadership sessions, and hands-on broker training.

Cyber threats are constantly evolving, which means there’s always something new to discuss. We’re committed to keeping the industry informed and ready to tackle emerging risks.

How does your company support professional development and career growth?

At Emergence, learning is hands-on and engaging.

We run monthly cyber-risk awareness sessions that are gamified to make them interactive and relevant. We also provide access to industry-leading courses and cyber qualifications for those eager to deepen their expertise.

Additionally, our in-house incident response team hosts monthly discussions on real-world claims, covering the latest trends in cybercrime and equipping our team with the freshest insights.

What’s one trend or change in the insurance industry that you’re excited about in 2025?

Changes to New Zealand’s regulatory framework will shift how businesses approach cyber risk.

At Emergence, we believe cyber insurance is just one piece of the puzzle. Stronger regulations will push businesses to improve their cyber resilience—ensuring not only that they have insurance in place but also that they are continuously strengthening their security measures. In the long run, this means better protection for everyone’s data.

How can YIPS members engage with your company (career opportunities, networking, resources, etc.)?

You’ll see Emergence as a YIPs sponsor at many industry events, broker conferences, and fundraisers. Whether in person or online, never hesitate to reach out to our team for valuable cyber resources and insights.

We’re always open to conversations about careers in cyber insurance. If you’re curious about the cyber space, let’s connect!

• Tell us a bit about your company and its role in the insurance industry.

For over 60 years, Barry Nilsson has been shaping a better legal experience, putting clients first – where they belong. Our national Insurance & Health practice combines deep industry knowledge with local expertise and the highest standards of client service. With coverage and defence expertise across all major lines of insurance, we partner with insurers, re-insurers, brokers, and insureds in Australia and overseas to tailor strategies that are designed to achieve the best commercial outcomes for their respective businesses.

We understand that in order to protect customers from risk, insurers need to anticipate what lies ahead and have the ability to adapt in the face of complex challenges – global market conditions, regulatory and legislative changes, catastrophic events and major disruptions, cyber threats, and climate-related risks. Our expert team has the depth of experience and agility to help our insurance clients navigate this complex and ever evolving risk landscape.

• Why do you choose to support YIPS, and what does it mean to your organisation?

We’re proud to support YIPs as part of our commitment to fostering the next generation of talent in the insurance industry. As the exclusive law firm sponsor for the past seven years, we have built meaningful connections with YIPs’ diverse membership base across the country. Our lawyers actively contribute at both state and national levels, including through committee involvement, ensuring members have access to industry-leading expertise and resources to support their professional growth.

Sponsoring YIPs allows us to engage directly with young professionals by offering insights into emerging trends and key industry issues through events, thought leadership, and networking opportunities, helping to build industry knowledge and support members’ professional development. Initiatives like the annual YIPs Barry Nilsson Next Gen Award further reinforce our dedication to recognising and celebrating the innovative thinking and leadership potential of future industry leaders.

• Are there any upcoming initiatives, events, or projects from your company that you’d like to share with our audience?

• Next Gen Insurance Leader Award: We’re proud to have developed the annual YIPs Barry Nilsson Next Gen Insurance Leader Award in collaboration with YIPs.The award recognises business and leadership potential while supporting the development of young insurance professionals across Australia and New Zealand. Participants submit a 2,000-word essay exploring real-world industry challenges, offering a chance to showcase creative thinking and industry knowledge. The winner receives a $5,000 prize, a trophy, and a seat on the judging panel for the following year. Details for the 2025 award will be announced later this year – until then, explore last year’s topics and submission guidelines here.

• BN Health Forum: Our annual BN Health Forum brings together experts to discuss critical issues impacting modern healthcare professionals, from superbugs and cyber threats to chronic pain management and mental health. This free educational event is a must-attend for those looking to stay ahead of emerging trends and challenges in the healthcare sector. Details for this year’s Health Forum will be announced over the coming months, and will be held in Brisbane, Melbourne, and Sydney. Email our Events team to be added to the Health Forum mailing list.

• Impact Project: Through BN’s Impact Project, we are dedicated to making a positive social impact across four key streams: Pro Bono, Reconciliation, Community, and Sustainability. As part of this commitment, we’ve recently launched a major charitable partnership with Two Good Co., social enterprise supporting women in crisis, including those experiencing domestic violence and homelessness. Our support includes volunteering opportunities for staff and clients, financial donations, employment and training initiatives, pro bono legal assistance, and the procurement of catering and products from Two Good Co. We’re excited to contribute to their mission and create meaningful change together.

• How can YIPS members engage with your company (career opportunities, networking, resources, etc.)?

• Resources: YIPs members can stay informed and gain valuable industry insights by subscribing to our updates here and following us on LinkedIn. We regularly publish legal insights and host educational webinars on key decisions, topical issues and emerging trends in insurance and health law, both in Australia and globally. Members can also access:
  • First Thursday Club: A free, monthly webinar and discussion forum for health claims managers, featuring insights from medical professionals and industry experts on the latest healthcare claims and insurance trends. Sign up here to be added to the FTC mailing list.
  • The Checkup: A medico-legal podcast and newsletter providing regular updates on key developments shaping the healthcare industry, with insights from industry leaders, medical professionals, legal experts, and more.
• Networking: We actively support YIPs through in-person educational events, seminars, and panel discussions featuring presenters from our national Insurance & Health team. YIPs members will also have the chance to attend an exclusive YIPs-Barry Nilsson joint webinar, offering a unique opportunity to engage with our team and explore industry trends. These events provide valuable networking opportunities with BN’s insurance specialists across the country.
• Career opportunities: For those interested in career opportunities at BN, information about current roles, our workplace culture, and the benefits of joining our team is available on our website here. We also share job openings and firm updates via LinkedIn.

• Tell us a bit about your company and its role in the insurance industry.

With over 125 years of protecting Kiwi businesses, QBE is supported by a global network spanning 26 countries, allowing us to leverage international expertise and resources. Locally, our New Zealand Head Office is in Auckland, complemented by five branches nationwide.

We specialise in commercial insurance, offering tailored solutions designed for small and medium sized businesses to large corporates. Driven by our purpose of enabling a more resilient future, QBE employs 11,000 people globally, including 318 in New Zealand.  

• Why do you choose to support YIPS, and what does it mean to your organisation?

At QBE, we believe that a resilient industry starts with strong people. That’s why we’re excited to renew our Platinum sponsorship with (YIPs) for 2025!  

Together, we’re on a mission to inspire the next generation of talent, showing them that insurance is more than just a job, it’s a fulfilling career full of growth, impact, and opportunity.  

• What advice would you give to young professionals looking to grow in the industry?

Build relationships: Networking with peers, mentors, and industry leaders opens doors for guidance, opportunities, and growth.

Resilience: The insurance industry is constantly evolving. Embrace change and adapt to stay ahead in a competitive, tech-driven market.

Take initiative: Actively seek growth opportunities—whether through new roles, industry events, or external courses—to develop skills and stand out.

• Are there any upcoming initiatives, events, or projects from your company that you’d like to share with our audience?

We recently announced a new partnership with Conservation Volunteers New Zealand (CVNZ), one of New Zealand’s leading volunteer conservation organisations. This exciting collaboration aims to support CVNZ with its ambition to drive hands-on environmental action and contribute towards biodiversity restoration and climate resilience efforts across the country. Through the partnership, QBE is not just providing funding — but will be actively engaged in helping CVNZ with its mission to restore rivers, streams and wetlands by providing QBE’s people, customers, and partners with opportunities to engage in volunteering initiatives that aim to strengthen climate resilience in local communities.  

• How does your company support professional development and career growth?

QBE offers our employees a world of opportunity. With six offices around New Zealand and a presence in 26 countries around the world, there are opportunities to progress your career both within NZ and on a global scale. We are committed to progression of our people and offer a range of development opportunities, from additional training, through to secondments, role changes, mentoring and opportunities to be part of global projects.

• If you could describe your company’s culture in three words, what would they be?

1. Empowering

2. Inclusive

3. Innovative

• What’s one trend or change in the insurance industry that you’re excited about in 2025?

Artificial Intelligence (AI) will likely transform the insurance industry. How companies harness this technology will reshape the competitive landscape, creating an exciting era of innovation. For professionals in the industry, embracing AI presents a unique opportunity to enhance their skills and expertise, opening the door to new career possibilities.

• How can YIPS members engage with your company (career opportunities, networking, resources, etc.)?

There are several ways to stay engaged with QBE:

• Follow us on LinkedIn
• Register for job opportunities here
• If recently out of university, and interested in our Graduate Programme, learn more here
• Check out our website

Sara Sampaio Soares, Liberty Specialty Markets

• Sara de Sampaio Soares

What are the key insurance risks and issues at present for the renewable energy sector?

Weather and Natural Catastrophe (NAT CAT) risks are at the forefront of the insurance industry as a whole, and it’s a concern the renewable energy sector is familiar with. Our Global claims experience has shown us that the frequency and severity of CAT losses affecting the renewable energy sector is on the rise, and Australia has been no exception. Given the physical nature and characteristics of solar and wind projects, these assets can be easily exposed to such perils. In Australia, we are predominantly affected by floods and windstorms, and then there are theso-called secondary perils of hail, bushfire and lightning.

A growing concern for the industry is the risk of sub-par contractor selection. Industry losses due to contractor error or poor workmanship have resulted in an increase in our scrutiny of contractor and subcontractor arrangements. While we’ve not necessarily been hit with highly technical workmanship claims, even relatively straight forward incidents, replicated across multiple sites and at scale, are generating very high value losses for the industry.

With international organisations, it’s important to understand the experience of the local Australian team. To ensure that the team performing the work understands Australian conditions, and also has the necessary training and capabilities to manage such projects.

Investment over the last 8 years, approximately, into the Australian renewable energy sector has been tremendous and we have seen the latest technology and equipment for wind and solar PV farms deployed across new projects. Whilst output maximisation is the ultimate goal for project owners, deploying the latest or largest technology and / or equipment can bring added challenges to a project, evidenced in the significant number of machinery breakdown losses the industry has sustained. An example of this is the availability of specialist cranes for erecting or repairing wind turbines.From an insurance perspective, we need to ensure that we are informed of and comfortable with the latest technological developments and the added complexities that they could bring.

Because of the unpredictability of renewable energy sources, managing the peaks and troughs of generation can be difficult and Battery Energy Storage Systems (BESS) have been able to help smooth out these rapid load variations, as well as being beneficial for overall grid stability. There are now various large BESS projects in operation or in development around Australia, however this technology does bring added risks and challenges that must be managed. Fire is one such risk. The industry has already sustained various BESS fire related losses. It has become evident that developers must ensure the BESS design configurations include fire protection, and that loss mitigation of these assets is duly considered.

According to an expert independent risk management and design certification body on BESS technology, over the life of a battery operation, it can be expected that it will be impacted by at least one fire. The potential for thermal runaway is also significant and given the amount of stored energy this means traditional gaseous suppression systems are not effective. Underwriters are
therefore looking for reassurance around any operation’s fire mitigation strategies, as well as spacing and real-scale fire tests.

What are the key risks and issues for traditional energy?

As the world decarbonises and investment moves towards green, renewable energy sources, it is important that traditional energy players continue to deploy adequate resources to their operating plant and equipment in a safe and responsible way.

What are the things brokers should be aware of / questions they should be asking when working with businesses in the energy sector?

The more information we receive detailing a client’s operations the better the insurance outcome for the client. We need to understand the true exposures affecting a client’s business and how well they manage these.

Comments are focused on large-scale ground-mounted Solar PV and Onshore Wind Farms in Australia.